This site is run by The Customer Factory (Nextadz, LLC) dba “The Customer Factory”. A Georgia corporation.
Welcome to The Customer Factory. By using our services, including receiving SMS communications, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
By providing your consent, you agree to receive text messages from The Customer Factory or its associated businesses at the phone number provided. The information collected as part of this process will not be shared with third parties.
Upon consenting to SMS communications, you may receive messages related to the following:
The Customer Factory values your privacy. The personal information you provide will only be used for the stated communication purposes and will not be shared with third parties, except as required by law or necessary to deliver the requested service.
The Customer Factory reserves the right to revise these Terms and Conditions at any time. Updates will be posted on this page with a revised date. Continued use of our services implies your acceptance of any changes.
Privacy Policy
This Privacy Policy describes how we collect, use, store, process, distribute, and disclose any collected information and what choices you have regarding that information.
When we refer to “Company”, "us", "We" and "Our" we mean the entity that acts as the controller or processor of your information.
We operate services such as websites, blogs, email publications, online publications, social media, and other mechanisms that are accessible across different platforms and devices herein called the “Services.” This also includes any interactions you may have with us including via our staff, associates and affiliates and includes (but is not limited to) service requests, appointment requests, complaints, reviews and inquiries via social media platforms.
By continuing to use the Services including but not limited to this website or any of its associated publications in any format, online and/or offline, you are agreeing to our various policies listed below. Check this page at any time for the most updated policies and disclaimers. If you do not agree and/or feel at all uncertain or uncomfortable with any of our policies as disclosed in this document, please immediately discontinue use of any of the Services. These Services are void where prohibited and are expressly not for residents of the European Union or use by any person located outside the United States.
The information presented on the Services is not intended as specific medical advice and is not a substitute for professional medical treatment or diagnosis. Read the Medical Advice Notice section below.
How We Collect and Use Information
We collect the following types of information about you:
Information you provide us directly:
We ask for certain information to facilitate your requests, such as email subscriptions, appointment requests, etc.
We may receive information about you from third parties. For example, if you access the Services through a third-party connection or log-in, such as through Facebook, or by “following,” “liking,” clicking, adding an application, linking your account to the Service, etc. that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social and to allow you to invite your friends to use our Service. You should always review, and if necessary, adjust your privacy settings on third-party services before using them.
We utilize this data to deliver the Service's features, satisfy your requests, enhance the Service's quality, conduct research and analysis concerning the Service, personalize your experience, monitor Service usage, offer feedback to listed third-party businesses, show relevant ads, market the Service, provide customer support, communicate with you, back up our systems, facilitate disaster recovery, boost Service security, and fulfill legal requirements. Even if we do not retain the information, it must initially be transmitted to and temporarily stored on our servers for processing.
When you use certain features of the Services, you are opting to receive messages now and in the future from us and other businesses. These messages may be sent using any contact information you provide, including through SMS to your phone number, phone calls, email addresses, and postal address. We may also track your response to the messages through the Service, such as whether you deleted, opened, or forwarded such messages, and share that information with other parties to your messages (for example, to let them know if you have viewed their message or taken some action). When a user requests an appointment through the Service, in addition to the request, we may disclose to those businesses information about the status of the user’s requests.
We may choose not to deliver messages we deem objectionable, irrelevant, or insincere, such as spam, solicitations, or unrelated requests. If messages are sent or received through the Service via SMS, we may record phone numbers, carriers, and the date and time messages were processed. Note that carrier message and data rates may apply. We may also keep the information you provide during communications with us, whether through phone calls, letters, emails, other electronic messages, or in person. We may monitor and record any of our communications with you, including phone calls, for quality assurance purposes.
Analytics information:
We may directly collect analytics data or use third-party analytics tools and services to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, such as using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Clear gifs/web beacons information:
When you use the Service, we may employ clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
Location data:
When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Commercial and marketing communications:
We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails, texts calls, or postal mail containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g. appointment verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, and technical and security notices). You may not opt out of Service-related emails.
Sharing of Your Information
At our discretion and as legally allowable, we may share your information to third parties outside our affiliated companies (including any parent, subsidiaries, and affiliates) without your further consent. We may share your information with third-party business partners for the purpose of providing the Service to you and for additional offerings, publications, and services that you may find of interest.
For example, we have a third-party business party that provides a content-based publication of local events. We are the exclusive sponsor of this publication and it is meant to enhance our relationship with you.
Instances where we are required to share your information:
We will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality, or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of our users or others.
Sharing certain service-type information we collect about you:
We may share certain service-type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.”
Keeping your information safe:
We care about the security of your information and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service.
Children’s Privacy
We do not knowingly collect or solicit any information from anyone under the age of 18. The Service and its content are not directed at children under the age of 18. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.
Links to Other Websites and Services
We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that, when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible, and we do not control any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups, or an IRC chatroom), and you allow such a third-party access to you User Content, you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.
Success Stories and Testimonials Used
All testimonials and success stories used on this site are from the facility being promoted, from participants at facilities with similar programs, or from other public utterances made by persons under similar treatments. Success stories are used under copyright (where copyrights apply) of the collecting organization and are not a promise of particular results. No two medical situations are the same and results vary by individual. Users of this site are urged to do their own due diligence before starting any treatment program.
Medical Advice Notice
The contents of the Services, including articles, graphics, videos, testimonials, text, photos, images, and all other material (the “Content”) are for your private use and informational purposes only. If you have a medical emergency, do not rely on the Content to treat your condition; call your doctor or go to a hospital immediately. The Content is not intended to be professional medical advice, diagnosis, or treatment of any condition. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding any medical concerns or conditions.
Reliance on the Content or Services is solely at your own risk. The site and the Content are provided on an “as is” basis without warranty of any kind.
The Services may contain health or medical-related materials and advice that you may find offensive or sexually explicit. If you find any of the Content offensive, stop using the Services.
This site is owned and operated by:
The Customer Factory
585 Colonial Parkway
Suite 301
Roswell, GA 30076
The Customer Factory is solely responsible for its content.